Arrival Enthusiast/Door & Valet Captain

Jersey City, NJ
Part Time
Mid Level

Canopy by Hilton is built on its “Positively Yours” culture, focused on creating welcoming, memorable guest experiences through the Positive Stay Promise.

Location: Canopy Jersey City Arts District
Position: Arrival Enthusiast / Door & Valet Captain (Part-Time)
Schedule: Thursday–Sunday (flexible)
Reports To: Director of Front Office

Summary:
Oversee front drive and bell services while ensuring a smooth, welcoming arrival and departure experience for all guests.

Key Responsibilities:

  • Greet guests warmly on arrival and departure
  • Supervise front drive operations, valet flow, and bell staff
  • Assist with luggage handling, storage, and deliveries
  • Coordinate with front desk, valet, and other departments
  • Track baggage, guest requests, and deliveries accurately
  • Maintain cleanliness and organization of front drive and lobby areas
  • Recognize VIPs and returning guests; anticipate guest needs
  • Ensure safety, security, and proper handling of guest property
  • Assist with group arrivals, special requests, and daily operations

Requirements:

  • Strong customer service and communication skills
  • Team-oriented with a proactive, professional attitude
  • Ability to stand for long periods and lift luggage
  • Flexible schedule, including weekends

Education & Experience:

  • High school diploma or equivalent
  • Prior hotel or hospitality experience preferred

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